Privacy Policy
This document summarises how we process personal data when booking a stay and communicating with customers, in line with the GDPR (EU) 2016/679.
1. Data controller
KEMP STARÝ SAD s.r.o., Jaurisova 515/4, Praha 140 00, Company ID 21591784, VAT ID CZ21591784.
2. What data we process
- Identification and contact data: first name, last name, e-mail, phone.
- Booking data: stay dates, accommodation type, number of guests, booking status.
- Technical data: data obtained through necessary cookies and, optionally, analytics/marketing tools.
3. Purposes and legal bases of processing
- Handling the booking and communication about the stay - performance of a contract and pre-contractual steps.
- Compliance with legal obligations (e.g. accounting) - legal obligation.
- Analytics and marketing tools - consent via the cookie bar.
4. Data retention period
- We keep booking data for the period necessary to handle the stay and any related claims.
- We keep accounting documents for the period set by legal regulations.
5. Recipients of personal data
Personal data may be made available to contractual processors who help us operate the booking system, e-mail communication and analytics tools, always to the extent necessary for the given purpose.
6. Your rights
- The right of access to personal data.
- The right to rectification of inaccurate or outdated data.
- The right to erasure or restriction of processing where the legal conditions are met.
- The right to object to processing.
- The right to data portability.
- The right to lodge a complaint with the Office for Personal Data Protection.
7. Contact for exercising rights
To exercise data-subject rights, contact us at stary.sad@email.cz or by phone at +420 608 330 371.